Description
MAIN FUNCTIONS
The Change Management Coordinator is responsible for driving the adoption and successful implementation of digital transformation initiatives across Deep Water Field Operations (FOPS). The role oversees change management strategies, stakeholder engagement, business readiness, training, communications and user adoption to ensure digital solutions are effectively deployed, integrated into operational processes and deliver the intended business benefits.
TASK AND RESPONSIBILITIES
- Develop and implement change management strategies and frameworks for the FOPS digital portfolio, covering solution development, deployment, go-live and sustained adoption.
- Coordinate change activities across multiple digital projects to minimise operational disruptions and manage the impact of simultaneous implementations.
- Engage business leaders, department heads, discipline managers and project teams to secure stakeholder commitment and ownership of digital initiatives.
- Conduct organisational impact assessments, user readiness evaluations and adoption risk assessments ahead of digital system deployments.
- Represent Field Operations during digital solution development, ensuring operational requirements and user needs are incorporated into system design.
- Collaborate with the Digital & Innovation (D&I) team to develop and execute communication strategies, campaigns, management briefings and user engagement activities.
- Develop and oversee training, onboarding and capability-building programmes for digital solutions.
- Establish and coordinate a network of key users and change champions to support adoption across operational teams.
- Lead Data Acceptance Testing (DAT) and User Acceptance Testing (UAT), ensuring solutions meet business requirements before deployment.
- Define and monitor adoption metrics and performance indicators to measure the effectiveness and value of digital implementations.
- Track benefits realisation, evaluate user adoption and recommend corrective actions where expected outcomes are not achieved.
- Coordinate end-user feedback, issue escalation, bug prioritisation and resolution in collaboration with product and technical teams.
- Support the transition from legacy systems to new digital platforms, ensuring minimal disruption to business operations.
- Promote continuous improvement and standardisation of digital processes across Deep Water Field Operations.
- Ensure all change management activities comply with the company's Code of Conduct, HSSE policies and procedures.
- Perform other related duties as assigned by management.
Job Requirement
SKILLS AND QUALIFICATIONS
- Bachelor's degree or equivalent in Computer Science, Data Science, Analytics, Information Technology, Electrical/Electronic Engineering or a related discipline.
- Experience in digital transformation, change management, project coordination or enterprise technology implementation.
- Experience working in the Oil and Gas industry, IT or data-related industries.
- Experience in the deployment, implementation and support of enterprise systems is an advantage.
- Strong knowledge of data science, analytics, coding, Artificial Intelligence and Business Intelligence tools.
- Project Management certification and relevant experience will be an added advantage.
- Proficiency in written and spoken English.