Description
MAIN FUNCTIONS
To lead and coordinate web and digital communications across the organizational upstream and downstream operations in Nigeria, ensuring effective digital strategy implementation, website management, brand consistency, stakeholder engagement, and corporate reputation management in line with Group standards.
TASK AND RESPONSIBILITIES
- Develop and implement digital communication strategies aligned with corporate objectives and global brand standards.
- Oversee the management, maintenance, and optimisation of corporate websites, intranets, social media platforms, and other digital channels.
- Ensure the availability, security, performance, and effective operation of critical digital platforms in collaboration with IT teams.
- Develop, coordinate, and approve digital content, multimedia campaigns, and publications for internal and external audiences.
- Ensure consistent application of corporate brand guidelines across digital platforms, publications, and communication projects.
- Manage digital communication projects, budgets, vendors, and cross-functional teams to ensure timely and cost-effective delivery.
- Supervise digital communication personnel and coordinate activities with internal teams, external service providers, and Group headquarters.
- Develop stakeholder engagement strategies and distribute approved corporate content to government agencies, media organisations, industry partners, and other stakeholders.
- Monitor digital performance using KPIs, analytics, and reporting tools to assess engagement and identify improvement opportunities.
- Conduct regular website and platform audits, user experience reviews, and content optimisation initiatives.
- Support crisis communication preparedness, including digital response coordination, dark-site management, and emergency stakeholder communications.
- Ensure compliance with data protection regulations, cybersecurity requirements, and corporate communication policies.
- Support digital transformation, change communication, employee training, and knowledge-sharing initiatives.
- Coordinate digital communication and brand presentation for major industry events, including NAPE, OWA, SPE, NOG, and PNC.
- Promote the company's Core Value of Safety and adherence to the 12 Golden Rules through digital and print communication campaigns.
- Perform other related duties as assigned by management.
Job Requirement
SKILLS AND QUALIFICATIONS
- Bachelor's degree in Communications, Mass Communication, Marketing, Information Technology, Digital Media, or a related discipline.
- Relevant experience in digital communications, website management, brand management, and corporate communications.
- Experience managing digital projects, budgets, vendors, and cross-functional teams.
- Knowledge of website administration, content management systems, social media platforms, and digital analytics.
- Understanding of cybersecurity, data protection, digital governance, and crisis communication principles.
- Strong writing, editing, content development, and presentation skills.
- Excellent stakeholder management, leadership, project coordination, and analytical skills.
- Ability to manage multiple priorities while maintaining corporate standards and protecting organizational reputation.