POLICY, AUDIT & CMS OFFICER

MAIN FUNCTIONS

To develop, review, and maintain People & Talent Management (PTM) policies and procedures, coordinate internal audits and risk management activities, ensure compliance with Content Management System (CMS) requirements, and support information management, data protection, and strategic alignment initiatives.

TASK AND RESPONSIBILITIES

• Develop, review, and update PTM policies, procedures, guidelines, and process documentation in line with company and Group requirements.
• Manage PTM policy documents on the CMS portal, ensuring timely reviews, renewals, and publication.
• Liaise with PTM entities and the CMS team to ensure policies remain accurate, compliant, and up to date.
• Guide PTM staff on policy interpretation, procedures, processes, and systems, promoting awareness and consistent implementation.
• Coordinate internal audits of PTM processes to assess risks, internal controls, governance, and compliance.
• Maintain and update the PTM risk register and recommend measures to mitigate identified risks.
• Track audit findings, recommendations, and corrective actions to ensure timely closure of internal and external audit issues.
• Coordinate PTM responses and follow-ups with internal and external auditors.
• Support PCS Strategic Alignment Projects by coordinating project updates and liaising with project leaders and the SBAM team.
• Support information management, data protection, and privacy initiatives in collaboration with the relevant stakeholders.
• Promote compliance with company policies, HSE requirements, and established procedures.
• Perform other duties and projects as assigned by management.

SKILLS AND QUALIFICATIONS

• Bachelor's degree in Social Sciences or a related discipline.
• Minimum of five (5) years' relevant work experience.
• Good knowledge of HR policies, procedures, regulations, and administrative processes.
• Understanding of internal audit, risk management, compliance, and governance practices.
• Strong written and spoken English communication skills.
• Proficiency in Microsoft Office applications.
• Excellent analytical, creative thinking, listening, and problem-solving skills.
• Strong interpersonal, customer service, and stakeholder management skills.
• Ability to lead and coordinate teams, work under pressure, manage multiple priorities, and collaborate across functions and geographical locations