PURPOSE ACCOUNTABILITIES:

The Facility QA/QC & Inspection Supervisor is responsible for overseeing and ensuring the quality assurance (QA) and quality control (QC) processes within the building and utilities facilities. This role involves inspections, coordinating with various stakeholders, and ensuring compliance with all relevant standards and regulations.

Key Responsibilities:

• Quality Assurance & Quality Control: Develop, implement, and maintain QA/QC procedures to ensure high standards of quality across all building and utilities facilities operations.
• Supervision: Oversee and conduct regular inspections to ensure compliance with industry standards, safety regulations, and company policies.
• Documentation: Maintain accurate and detailed records of all QA/QC activities, including inspection reports, corrective action plans, and quality metrics. Ensure all documentation is up-to-date and readily accessible.
• Training & Development: Provide training and support to staff on QA/QC procedures and best practices. Foster a culture of continuous improvement and quality awareness.
• Coordination: Coordinate with various stakeholders, to ensure seamless integration of QA/QC processes into daily activities.
• Compliance: Ensure all facilities comply with relevant standards and regulations. Stay updated on changes in regulations and industry best practices.
• Problem-Solving: Identify and address quality issues promptly. Develop and implement corrective and preventive action plans to mitigate risks and improve quality.
• Reporting: Prepare and present regular reports on QA/QC performance, highlighting key findings, trends, and areas for improvement.

Education

• Bachelor’s Degree or HND in Engineering, Quality Management, or a related field. Professional Certifications in Quality Management, Inspection or Assurance are preferred.
• Experience
• Minimum of 4 years of experience in QA/QC or inspections, preferably in Engineering, Construction, Manufacturing, Energy/ Utilities sector, with at least 2 years in a supervisory capacity.
• Strong knowledge of QA/QC principles, methods, and tools.
• Excellent leadership and team management abilities.
• Proficiency in using QA/QC software and tools.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a strong focus on accuracy and compliance.
• Familiarity with industry standards and
• Continuous Improvement mindset and attention-to-detail

Key Performance Indicators (KPIs):

• Inspection Compliance Rate: Percentage of inspections conducted on schedule and in accordance with established protocols.
• Non-Conformance Incidents: Number of non-conformance incidents identified and resolved within a specified timeframe.
• Corrective Action Effectiveness: Percentage of corrective actions successfully implemented and prevent recurrence of issues.
• Documentation Accuracy: Accuracy and completeness of QA/QC documentation, including inspection reports and quality metrics.
• Regulatory Compliance: Number of regulatory compliance violations reported and addressed.
• Customer Satisfaction: Level of satisfaction reported by internal and external stakeholders regarding the quality of facilities and services.
• Audit Results: Outcomes of internal and external quality audits, including the number of findings and corrective actions required.